PRIVACY POLICY
Last updated: 01 August 2026
Your privacy is exceptionally important to us.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or submit information through our inquiry and contact forms.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or submit information through our inquiry and contact forms.
By using our website and submitting your information, you consent to the data practices described in this policy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
When you interact with our website, specifically when filling out our contact or pricing forms, we collect the following personal information:
- Full Name / Company Name
- Email Address
- Contact Telephone Number
- Province
- Any medical configuration interests or clinical notes you voluntarily type into our inquiry forms.
2. How We Use Your Information
We use the information we collect strictly to manage your clinical inquiries and fulfill business operations. This includes:
- Providing custom pricing quotes for our medical-grade red light systems.
- Answering technical, spectral, or SAHPRA-compliance questions about our devices.
- Following up on your system orders and customer support requests.
- Sending occasional technical product updates or safety information (only if explicit marketing consent is provided).
3. Data Storage and Security
We implement rigorous administrative, technical, and physical security safeguards to protect your personal information against unauthorized access, loss, or theft.
- All data transmitted through our online forms is encrypted using secure Socket Layer (SSL) technology.
- Your data is stored securely and is only accessible by authorized staff members who require the information to process your business requests.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties under any circumstances. We will only share your information if required by law or to trusted partners who assist us in operating our website, conducting our business, or servicing your hardware installation, provided those parties agree to keep this information strictly confidential.
5. Your Rights Under POPIA
As a user, you have complete authority over your data. Under South African data privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request the correction or updating of any inaccurate data.
- Object to the processing of your data for direct marketing purposes.
- Request that your personal information be permanently deleted from our communication databases.
6. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to contact our Information Officer, please reach out to us directly via the contact resources provided on our website.